Refund Policy

At Petique, your satisfaction is our priority.

Returns: We accept returns within 30 days of delivery. Items must be unused and in original packaging.

Damaged Items: If your item arrives damaged or defective, please email us within 7 days of delivery with a photo of the damage and we will send a replacement or full refund.

Wrong Item: If you received the wrong item, contact us immediately and we will resolve it at no cost to you.

Refund Process: Once your return is approved, refunds are processed within 5-7 business days back to your original payment method.

To initiate a return or refund, please contact us at: petiqueshop9@gmail.com

We are committed to making sure every pet parent is happy with their Petique purchase.

To request a return, log in to your account at https://account.shopetique.com and manage your order directly.